Prices and general conditions

• The rates are indicated in euro per person per day, with a minimum stay of 3 days, and include a rich buffet breakfast based on local organic products and home-made cakes.
• It is not allowed to smoke in the rooms and in the common areas and/or to throw cigarette butts out of windows and balconies.
• Upon prior agreement, we accept small pets. For their own tranquillity they are not allowed to access public areas. The daily rate is €10.00, meals not provided.

The prices include

• Free use of the wellness area from 4 p.m. till 7 p.m.
• Daily room cleaning.
• Outdoor parking.
• WI-FI connection.
• Bike storage in summer.
• Heated ski room with ski boot dryer in winter.

Extras

• To the indicated prices will be added a local tourist tax of €1.50 (2.00 € starting from 1.1.2018) per person/day for guests over 14 years old. The tax is paid on departure and is specifically stated in the invoice.

Reductions for additional beds

• The following reductions, not combinable with other promotions, are applied for a stay on an additional bed:

Children:

• Under 2 years old (baby cot): € 20.00 per day;
  
• 2 - 13 years old: - 20%;

Adults:

• Third and/or fourth bed for guests aged over 13 years old: - 10%;

Check-in and check-out

• Rooms are available from 3 p.m. on the day of arrival until 10 a.m. on the day of departure.

Booking guarantee

• The reservation becomes binding upon payment of the requested deposit and the receipt of our written confirmation;
• The deposit should be paid within 3 days from the date of reservation by:

• Bank transfer
  BANK: Cassa di Risparmio Maia Alta – Merano
  NAME: Schanung Albert & Co. S.a.s. - Strada Pecei, 46 - 39033 Colfosco (BZ)
  IBAN: IT69 O 060 4558 5910 0000 0043000
  SWIFT: CRBZIT2B021

Payment modes

The accommodation bill can be paid in the following ways:

• Cash for total amount up to € 3,000.00. In case of higher bills, the whole bill or the difference should be paid either by cheque or advanced bank transfer (excluding guests from non-EU countries like Russia and Switzerland, for whom bigger cash payments are allowed);
• Bank transfer (in this case the entire payment for your stay should be transferred before your arrival);
• Cheque (in this case we ask to provide the cheque for processing within 1 day after check-in);
• Credit card (except for Diners Club and American Express).

Cancellation policy

(Consumer Code, Part III, title III, par. I 206/2005):

Unforeseen circumstances may always happen and a cancellation is unpleasant for both parties. The right of withdrawal is not provided by the Consumer Code.

Nevertheless, we offer the following cancellation terms:

• up to 60 days before arrival: refund of 80% of the confirmation deposit;
• from 60 to 30 days before arrival: loss of the confirmation deposit;
• from 30 to 8 days before arrival: 60% of the total price is charged;
• less than 8 days before arrival, late arrivals, lower number of guests, early departures or no-show: 100% of the total price is charged.

We recommend you to contact your insurance company and insure your journey against cancellation, early termination and/or late arrival.